Review
Asking the right questions of the right people in the right way is the foundation of an effective, robust process. Our two-part approach of Discovery and Diagnosis ensures this:
Discovery (Pre Diagnosis) Before deploying our diagnostics, we frequently conduct interviews or focus groups and gather the views of stakeholders. This could be using frameworks such as SWOT or PESTLE /or our own proprietary tools such as “Desired Outcomes”.
Diagnosis
Scalewell uses four key diagnostic tools alongside Discovery to gather specific information on the current and desired state of an organisation, its executive team, leaders and board.
1. Individual Leader Assessment
After agreeing the leadership capabilities required to deliver the vision, strategy, desired culture and success in role, we assess each leader rigorously using a variety of techniques and instruments. We then sensitively help each leader use our analysis for their own development as well as providing a valuable summary to the client.
2. Fitness to Scale
Fitness to Scale is our proprietary diagnostic approach and can be used as a stand alone system with other qualitative techniques. It is proven to reveal critical insights into key areas of a business and the team and support systematic leadership and organisation development.
3. Executive Team Performance
We carry out in-depth analysis of the executive team, ensuring that everything from its structure and objectives to behaviours and QA has been examined.
Scalewell’s Executive Team Performance diagnostic enables rapid analysis of the performance and functioning of the executive team, allowing collective and individual opportunities to be surfaced.
4. Board Performance
With a detailed analysis of the board, including its own culture and relationship with the executive team, we can identify composition, process and behavioural opportunities for board improvement.
Plan
Our review stages provide rich data, however we always focus on moving to the “so what?” and “what next?” which means agreeing to an organisation plan.
Based on outputs from the “Review” stage, complemented by any existing strategies and analyses (such as People Plans, Engagement Surveys and results from previous projects), Scalewell works closely with People leaders and the C-Suite to shape and agree the Organisation Plan.
Develop
Our extensive experience in Organisation and People Development ensures the team’s current capabilities are augmented with best practices and experience from successful scaling organisations.
Company Narrative
A clear and authentic company narrative can create a simple, memorable and powerful foundation to provide direction, guide decision making and promote desired behaviours, values and purpose.
Working closely with leaders, Scalewell develops company narratives that capture the organisation’s foundational elements, including its vision, strategy and value propositions, in an integrated and compelling way.
Organisation Design
The importance of an efficient, functional organisation design cannot be overstated, and requires careful consideration of a number of areas including how the business will be successful, its business type, capability strengths and gaps and the impact of various structural options.
People Systems
People can make or break a scaling organisation, so the strategies, systems and processes that influence every aspect of their experience from sourcing to leaving the business must be considered and designed with them in mind.
Scalewell brings deep experience in designing the critical “people systems” scaling companies need to scale effectively and positively shape desired culture.
Executive Team Development
As the functioning and behaviour of the executive team profoundly affect the work environment and performance of the business, we work closely with executive team members to improve identified areas of development.
Scalewell works with team leaders to create teams that enjoy high levels of enthusiasm, go the extra mile and deliver exceptional performance with a good dose of humour along the way.
Manager Up-skilling
We are experienced at creating tailored programmes which evolve and broaden managers’ capabilities to scale teams and create environments where change can be successfully delivered.
Manager Up-skilling is based on a clear understanding of your desired objectives, existing development activities, learning technologies and constraints such as time and budget.
Working closely with you, Scalewell designs and delivers manager up-skilling and leadership development programs that build capability and capacity in your management and leadership layers.
Individual Leader Development
Scalewell offers highly focused development programmes designed around an individual leader’s needs, which combine a diverse set of techniques including mentoring, executive coaching, reviews and three-way development conversations with line managers.